Client Information
Client Industry: Healthcare Services
Location: Bridgeport, Connecticut
File Information
File Type & Page Count: 75-page scanned medical records and patient intake forms
Goal
The client, operating in the healthcare industry, required accurate and timely transcription and typing of handwritten and scanned Spanish-language medical documents into structured English text. These files included clinical notes, patient histories, and intake forms necessary for compliance, patient transfer, and audit purposes. The goal was to convert this data into a digital format with a high degree of accuracy in both linguistic and medical terminology, while preserving formatting and maintaining patient confidentiality.
Key Challenges
- Poor legibility of handwritten notes.
- Complex medical terminology in Spanish.
- High volume of pages in a short turnaround.
- Need to preserve patient data confidentiality.
Speakers & Languages
Speakers: Single author (handwritten content)
Languages Used: Spanish (source) to English (typed output)
Delivery Time
Completed within 4 days.
Strategy
- A dedicated team of bilingual healthcare transcription specialists was assigned to the project.
- Each page was reviewed for clarity and accuracy, with illegible segments escalated for expert consultation.
- Medical terms were validated against standard healthcare databases to ensure precision.
- A two-tier QA process was implemented: initial typing followed by thorough proofreading and formatting checks.
- The final delivery adhered to HIPAA guidelines to safeguard patient data.
Results
- Delivered 75 typed pages with 99.8% accuracy.
- Improved client’s document searchability and data entry efficiency by 70%.
- Supported seamless transition to the digital health records system.
- Met urgent deadlines without compromising on quality or compliance.
Testimonial
"Fast, professional, and detail-focused. The team helped us convert critical patient files efficiently and securely. Highly recommended for anyone needing specialized typing support."
— Client