Client Information
Client Industry: Healthcare & Medical Transcription
Location: Sioux Falls, South Dakota
File Information
File Type & Page Count: Handwritten medical records – 85 pages
Goal
The client required the conversion of handwritten patient records in Spanish into accurately typed English documents. These records were part of a large data migration initiative for a mid-sized healthcare facility undergoing an electronic health record (EHR) system update. The client's primary concerns were accuracy, confidentiality, and ensuring proper medical terminology translation for legal and clinical precision. A fast turnaround was essential to keep internal systems updated and compliant with healthcare data standards.
Key Challenges
- Unclear handwriting across multiple pages.
- Presence of complex medical terms in Spanish.
- Consistency in formatting to match EHR system requirements.
- Time-sensitive delivery due to upcoming compliance review.
Speakers & Languages
Speakers Count: Single document author
Language: Spanish (source), English (target)
Delivery Time
Completed within 6 days
Strategy
Our team began with a thorough pre-processing stage, reviewing all pages for legibility and prioritizing sections requiring extra scrutiny. Native Spanish-speaking typists with medical transcription experience were assigned to ensure accurate understanding and translation of medical terminology. A custom style guide was developed to ensure uniform formatting. Documents were typed directly into templates compatible with the client’s EHR system, and multiple quality control checks were conducted to verify terminology accuracy and consistency.
Results
- 100% of the documents were delivered within the requested timeframe.
- Reduced data entry errors through accurate transcription and formatting.
- Seamless integration into the client's electronic health record system.
- Improved operational efficiency for the client's administrative staff.
Testimonial
"The typing service was incredibly reliable. Everything was delivered accurately, and we were able to move forward with our system upgrade without delays."
— Client